Make An Insurance Claim
I Need To Make An Insurance Claim What Do I Do
When making a claim it is important to provide as much detail as possible.
Make sure everyone is safe and then secure your assets to prevent any further loss.
- In an emergency call the SES on 132 500 who will undertake temporary repairs to make your home or situation safe. If you’re not sure when to call SES, check out the following diagram
- Do what you can to prevent further loss by laying towels or setting up buckets to catch water or secure property down where possible
- Document the claim, make good file notes, take photos, keep receipts of urgent repairs & talk to your broker.
Time Critical Claim
If you need to speak to someone urgently call 1300 62 80 80 24/7 to request a call back.
lf lodging your claim is not time critical please provide as much information as you can via the claim form.
Newcastle Insurance Group
Newcastle NSW 2300