Make An Insurance Claim

 I Need To Make An Insurance Claim What Do I Do

When making a claim it is important to provide as much detail as possible.

Make sure everyone is safe and then secure your assets to prevent any further loss.

If your property is affected here’s what to do:
  1. In an emergency call the SES on 132 500 who will undertake temporary repairs to make your home or situation safe. If you’re not sure when to call SES, check out the following diagram
  2. Do what you can to prevent further loss by laying towels or setting up buckets to catch water or secure property down where possible
  3. Document the claim, make good file notes, take photos, keep receipts of urgent repairs & talk to your broker.

Time Critical Claim

If you need to speak to someone urgently call 1300 62 80 80 24/7 to request a call back.

Normal Claim

lf lodging your claim is not time critical please provide as much information as you can via the claim form.

Newcastle Insurance Group

Newcastle NSW 2300


1300 62 80 80

Email Address

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Make A Claim

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Manage Your Policies

Need to see whats happening with your policies. No problem just log in or call 1300 62 80 80

Speak With a Broker

If it’s really important you can speak to a broker 24/7. Call the 1300 number below.

Make a Claim

Making a claim is easy just click the button below or call the 1300 number.